API / Business AutomationMay 2018
RCAAV Return Authorization API and Workflow System
Built a secure Return Authorization (RA) system for RCAAV that automated product returns, tracking, and inventory updates between the CRM and WooCommerce backend.
Technologies Used
Node.jsExpress.jsWooCommerce APIGravity FormsPostgreSQLInComm API
Project Metrics
Architecture
Token-authenticated API microservice for RA creation
Deployment
Integrated with WooCommerce + Gravity Forms
Integration
Two-way sync with CRM and warehouse
Performance
Sub-500 ms RA generation
Compatibility
PHP 7 / Node 10 environment
Challenges
- Manual RA handling delayed returns and caused duplicate entries.
- Required secure communication between WooCommerce and internal CRM.
- Needed unique RA numbers with full audit trail.
Solutions
- Developed Node.js API communicating with InComm gateway.
- Added Gravity Forms webhook extension for instant RA creation.
- Implemented JWT authentication and audit logging.
Results
- Reduced RA processing time by 70 %.
- Eliminated duplicate return records.
- Delivered documented, scalable workflow foundation.
“Thanks Anton — that’s exactly what I was hoping for. Let’s move ahead on that scope.”
— Michael Honeycutt, Director of Marketing – Alco Electronics / RCAAV
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