Terms of Service

Legal terms governing our software development services

Last updated: January 2025

Acceptance of Terms

By accessing and using the services provided by Villiers Vision Works (PTY) LTD ("VVW", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Service Description

VVW provides custom software development services including but not limited to:

  • Custom web application development
  • Mobile application development
  • System integration and API development
  • E-commerce solutions
  • Cloud infrastructure and deployment
  • Technical consultation and strategy

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete project requirements
  • Respond to requests for feedback within agreed timeframes
  • Pay invoices according to agreed payment terms
  • Respect intellectual property rights
  • Maintain confidentiality of proprietary information
  • Provide necessary access to systems and accounts when required

Payment Terms

  • Payment terms are Net 30 days unless otherwise agreed
  • Late payments may incur interest charges of 1.5% per month
  • Work may be suspended for accounts over 60 days past due
  • All prices are exclusive of applicable taxes
  • Refunds are subject to project-specific agreements

Intellectual Property

Client-Owned Work: Upon full payment, clients own the custom code developed specifically for their project.

VVW Proprietary Tools: We retain rights to our development frameworks, tools, and methodologies.

Third-Party Components: Some solutions may include third-party libraries subject to their respective licenses.

Portfolio Rights: We reserve the right to showcase completed work in our portfolio with client permission.

Limitations of Liability

VVW provides services "as is" and makes no warranties, express or implied. Our liability is limited to the amount paid for services in the 12 months preceding any claim.

We are not liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, data, or business opportunities
  • Third-party service interruptions
  • Force majeure events beyond our control

Project Changes & Scope

Changes to project scope may result in additional charges and timeline adjustments. All change requests must be documented and approved in writing.

Support Period: Standard support is provided for 30 days post-delivery. Extended support is available under separate agreement.

Termination

Either party may terminate the agreement with 30 days written notice. Upon termination:

  • Client pays for all work completed to date
  • VVW delivers all work products in current state
  • Both parties return confidential information
  • Mutual obligations under confidentiality provisions survive

Governing Law & Contact

These terms are governed by South African law. Any disputes shall be resolved through arbitration in South Africa.

Villiers Vision Works (PTY) LTD

Registration Number: 2024/849370/07

Email: info@vvwsoftware.com

Website: https://www.vvwsoftware.com