Automation / DashboardNovember 2018
RMA Dashboard and Email Automation for RCAAV
Extended the RCAAV RA system with an admin dashboard, CSV exports, and branded email automation triggered by workflow events.
Technologies Used
PHPWordPress AdminAJAXSMTP Email TemplatesNode.js API
Project Metrics
Architecture
Dashboard UI tied to RA API
Deployment
Integrated with existing WooCommerce backend
Integration
Automated emails on status updates
Performance
Exports 1 000 + records in seconds
Compatibility
All major browsers
Challenges
- Client needed visibility of all RA submissions.
- Manual customer updates consumed staff time.
- Complex CSV exports caused timeouts.
Solutions
- Built responsive admin dashboard with filters and CSV export.
- Connected dashboard actions to email-trigger API.
- Created branded HTML templates for notifications.
Results
- All notification emails triggered correctly in testing.
- Managers gained real-time visibility of returns.
- Streamlined customer communication process.
“All the emails fired correctly in testing. Nice work.”
— Michael Honeycutt, RCAAV
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