Automation / DashboardNovember 2018

RMA Dashboard and Email Automation for RCAAV

Extended the RCAAV RA system with an admin dashboard, CSV exports, and branded email automation triggered by workflow events.

Technologies Used

PHPWordPress AdminAJAXSMTP Email TemplatesNode.js API
RMA Dashboard and Email Automation for RCAAV

Project Metrics

Architecture

Dashboard UI tied to RA API

Deployment

Integrated with existing WooCommerce backend

Integration

Automated emails on status updates

Performance

Exports 1 000 + records in seconds

Compatibility

All major browsers

Challenges

  • Client needed visibility of all RA submissions.
  • Manual customer updates consumed staff time.
  • Complex CSV exports caused timeouts.

Solutions

  • Built responsive admin dashboard with filters and CSV export.
  • Connected dashboard actions to email-trigger API.
  • Created branded HTML templates for notifications.

Results

  • All notification emails triggered correctly in testing.
  • Managers gained real-time visibility of returns.
  • Streamlined customer communication process.

“All the emails fired correctly in testing. Nice work.”
Michael Honeycutt, RCAAV

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