Customer Portal / API IntegrationApril 2019
RCAAV Warranty Registration System
Created a warranty registration module allowing customers to register products and validate serial numbers directly from WooCommerce orders.
Technologies Used
PHPWooCommerceREST APIMySQLJSON
Project Metrics
Architecture
Standalone registration endpoint linked to WooCommerce
Deployment
Deployed within existing RCAAV site
Integration
Serial number lookup via REST
Performance
Immediate validation feedback
Compatibility
WooCommerce 3 +
Challenges
- Manual warranty tracking and spreadsheet errors.
- Duplicate serial submissions.
- Need for customer-facing verification page.
Solutions
- Built secure registration form linked to order database.
- Validated serial numbers against product meta.
- Created REST endpoint for admin reporting.
Results
- Customers can self-register products instantly.
- Warranty data synchronized to internal system.
- Stable production feature since 2019.
“Perfect — registration forms are live and working.”
— Michael Honeycutt, RCAAV
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