Renaix – Email Alerts & Deliverability Fix
Diagnosed and resolved email deliverability for Renaix job alerts, ensuring recruiters and candidates reliably receive application and alert emails.
Technologies Used
Project Metrics
Architecture
Hardened SMTP routing + application notifications
Deployment
Live fix with audit of mailboxes and forwards
Integration
Job alert automation (candidate & recruiter)
Performance
Consistent delivery to team mailboxes
Compatibility
Works across office aliases
Challenges
- Recruiters stopped receiving job e-alerts.
- MX/alias rules were forwarding to a single mailbox inconsistently.
- Needed to validate end-to-end delivery with test jobs.
Solutions
- Traced SMTP routing and alias logic for office addresses.
- Standardized alert triggers from WP admin/jobs board.
- Ran live tests and verified each recruiter address.
Results
- Restored dependable alert delivery.
- Team regained visibility on candidate applications.
- Documented mailbox routing for future changes.
“Hi, I've just heard back from the office. Mails to info@renaix.com and marketing@renaix are set up to go directly to paul@renaix.com but he hasn't received any for a long time. There's clearly something wrong here. Could you look into this…?”
— Christine Bowles, Codeable comment (Feb 19, 2016)
Thread reference: “[New comment] WP admin/jobs board: create automated email to candidate and recruiter. Confirm current situation?” (opened from your inbox today)
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